At Titanium Eden, we are committed to keeping your personal information secure. The following notice describes our privacy policy - what information we collect from our customers, what we do with that information, and how you can limit the usage of the information.

Note: By visiting TitaniumEden.com you are agreeing to the conditions described in this Privacy Policy.

What information do we collect / store?

Upon your creating an account or placing an order, we may store any of the following information: name, e-mail address, phone number, billing & shipping addresses and other purchasing information. This information is used to fulfill the order and expedite your shopping experience. Naturally, we transmit the entire credit card number to the appropriate credit card company during order processing. This information is encrypted through Secure Sockets Layer (SSL) software (see How do we protect our customers’ information below).

Why do we collect this information?

It is our belief to offer our customers a great shopping experience with quality goods and unparalleled customer service. Storing your personal information allows us to speed up the ordering process, enhancing your shopping experience. We may also use this information to inform you of promotions or sales at TitaniumEden.com. You may opt out of these email notifications by sending an email to sales@titaniumeden.com. Under no circumstances do we sell or rent this information to other businesses, and we strictly protect and enforce the confidentiality of this information.

How do we protect our customers’ information?

Titanium Eden understands that transferring private information such as credit card numbers and billing addresses might make you weary of buying products from online merchants.

We protect the security of your information during transmission by using industry leading Secure Sockets Layer (SSL) software by Thawte, which encrypts the information you transmit. As a result, it is almost impossible for a third party to obtain your billing information.

You may view the details of our secure certificate by clicking on the padlock icon that appears during checkout, located in the lower right hand side of your browser.

If you are still uncomfortable entering your billing information online, please call us at (562)403-1706 to place your order by phone durning our business hours. Our business hours are M-F 9-5 PST.

Cookies

Cookies are small pieces of information transferred to your computer’s hard drive through your Web browser. They are necessary for our system to provide basic shopping cart functionality. The majority of browsers accept cookies automatically. Most will also allow you to disable cookies. However, if you disable cookies, we may not be able to correctly receive your order. We do not collect any other marketing information through cookies.

Minors

Titanium Eden does not knowingly sell products to children (less than 18 years old) without the supervision of their parents/guardians. If you are under 18, please consult your legal guardian before making a purchase.

Policy Changes

We may change our policy in the future to improve service. When we do so, a message will be displayed on our home page for a period of time to notify you. We encourage you to view this policy each time you are considering making a purchase.